1. Information We Collect

We collect information in the following ways:

• Information you provide directly — when you fill out our contact form, send us an email, or request a quote. This may include your name, email address, phone number, company name, and the content of your message.
• Usage data — automatically collected when you visit our site, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Communication records — if you contact us by phone, email, or social media, we may retain a record of that correspondence.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services or information you requested.
• Send you relevant updates, newsletters, or promotional materials — only where you have opted in or where we have a legitimate interest to do so.
• Improve and maintain our website, services, and internal processes.
• Analyze site usage trends to better understand how visitors interact with our content.
• Comply with legal obligations and enforce our terms where necessary.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as Google Tag Manager and Google Analytics) to enhance your browsing experience and gather aggregate analytics. Cookies are small text files stored on your device.

• Essential cookies — required for the site to function correctly.
• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymized.
• Marketing cookies — used to deliver relevant advertisements or track campaign performance.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect how parts of our website function.

4. Sharing of Information

We may share your information with trusted third parties only in the following circumstances:

• Service providers — such as hosting providers, email platforms, or analytics tools that process data on our behalf and are bound by confidentiality obligations.
• Legal compliance — when required by law, court order, or a governmental authority.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you before this occurs.

We do not share your personal data with advertisers or any unrelated third parties without your explicit consent.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These include secure servers, encrypted communications (HTTPS), and access controls limited to authorized personnel.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Contact form submissions and inquiry records are typically retained for up to 3 years unless you request earlier deletion. Analytics data is retained in accordance with Google Analytics' standard retention settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — request that we delete your personal data, subject to legal retention requirements.
• Restriction — ask us to limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or for direct marketing.
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time.

8. Third-Party Links

Our website may contain links to third-party websites, including our social media pages (LinkedIn, Instagram, Facebook, Twitter/X, YouTube). Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for their content or data practices.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Company: Vision Datalabs LLP
• Address: 608, Great Eastern Galleria, Plot No. 20, Sector-4 Nerul, Navi Mumbai
• Email: sales@vision-datalabs.com
• Phone: +91 98675 66040